If you conduct transactions through a website or use hosted applications in the cloud, one of your main concerns is probably the reliability of your hosting provider. Even though most data centers provide very reliable services, data center outages still happen and continue to be a big problem for businesses that need to maintain an online presence at all times.
Downtime and data center outages are a big source of frustration for Internet users who cannot access the resources that they want. Remember that for every minute that your website or online application is down, there are some visitors who may instead choose to go with a competitor instead.
A survey conducted in 2015 has found out that just over 91 percent of all data centers in the United States have had downtime outages during the year. Each data center had an average of one complete outage per year, as well as three partial outages, which are failures that only affect certain server racks, but not the entire center.
Power outages, combined with a UPS battery failure, were among the most common causes of data center outages. Cyber attacks and IT equipment failure were also a popular cause. The average duration of a full data center outage was 119 minutes, while partial failures were typically resolved within 56 minutes. Even though average downtime periods weren’t that long, the economic damage of each hour of complete data center outages is close to $900,000.
All of this means that if you want to ensure that your site stays up all the time, you should choose a hosting partner that has servers in a reliable data center. The best cloud hosting providers will offer you a service uptime guarantee and structure their data center in a way that will minimize potential failures, such as having their operations monitored around the clock, having multiple, redundant power sources that can take over in the event of a grid failure, as well as being carrier neutral, so that one particular carrier failure will not cause the entire data center to go offline.
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