Smart Hands Cost-Benefit Analysis

Imagine the following scenario. Late into the night, you receive an alert that a critical part of your server infrastructure has gone down, and the problem requires immediate attention. As a result, your e-commerce platform is no longer working, and customers around the world cannot purchase your products or services. The downtime for servers costs […]

The Importance of Smart Hands Service During the Coronavirus Pandemic

Smart Hands Support A smart hands support is operational, 24/7 on-demand support for remote management, troubleshooting, installation, and maintenance of data center client’s tools. Smart hands relate to an expert or a team of expert technicians positioned on-site that can speedily respond to problems that may go up within the data center. Smart hands are […]

Smart Hands Services: When Your Time is Worth Money

There comes the point in your company’s IT department when a task needs to be completed, and no one is available or able to handle it. Maybe it’s off-hours. The task can be small or major—basic diagnostics; plug in a cable; add IP addresses to a firewall. Regardless, no one is available. And the task […]