This section will outline the functions of the View Contacts section. This section is in more detail than the contacts section inside View Profile:
A - View - By default only active Contacts are displayed. However, you can also set the drop-down menu to show deactivated Contacts and All Contacts if needed
B - ID - This is the ID assigned to the contact by Vault Networks
C - Name - this is the Name of the Contact
D - Title - This is the title of the contact on record
E - Phone - This is the phone number on record
F - Email - This is the email on file for the contact
G - Contact Responsibility - These are the responsibilities assigned to the specific contacts
H - Edit - This will enable you to edit a contact
When you click Edit contact, a new pop-up window will open:
Note that the fields will be greyed out unless you are the administrator for the group. You can alter a contacts login and password in the Login & Password tab, and Roles can be assigned in the Roles tab. The Roles are:
- Accounting - Authorizes contact to speak to billing and view billing information
- Super User - Grants master access to contact
- Support - Authorized contact to speak with Support and view support tickets
- No Permissions - User has no access. This is how a user is deactivated.