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Adding or Updating Contacts

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  1. Access the page and choose an existing contact or add a new contact from the dropdown.

  2. Required fields for new or existing contacts:

    • Email (This will be used for the user's login)
    • Title (What you would like to list them as on the account
    • User's mobile number
    • Permission level (What access they would  have, support, cloud access, accounting, super user, etc.)
    • The contact (employees) ID, if you are submitting a datacenter access request
  3. Options:

    • Select to add or update contact with datacenter access. (This option will only be available when you have devices within the datacenter.)
    • Authorize as a contact on the account.

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