How to

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reboot your server with a remote rebooter

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:

You can remotely reboot your server via the Device Manager in your Customer Portal.

If you do not currently have a remote rebooter assigned to your account, please contact your account representative and we will be happy to help you. 

Please use follow the instructions steps below to further assist:

1. Log in to the customer web portal
   
   
   
   
2. In the left sidebar, click 'Device Manager'
   
   
   
   
3. Click on 'View Devices'
   
   
4. Click on the label of the device that needs to be rebooted located under the 'Device Description' column.
   
5. Navigate to the bottom right of the page and you will find 'Rebooter Information'
   
   
6. Simply click 'Reboot' to cycle the port off and then back on. 
   

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