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  1. Log in to the customer web portal
  2. In the left sidebar, click 'Device Manager'
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  3. Click on 'View Devices'
  4. Click on the label of the device that needs to be rebooted located under the 'Device Description' column.
  5. Navigate to the bottom right of the page and you will find 'Rebooter Information'
  6. Simply click 'Reboot' to cycle the port off and then back on. 

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